Privacy Policy

Privacy Policy for Bespoke Children Books

Effective Date: 1 May 2025

1. Introduction

Bespoke Children Books (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect personal data to personalize the books we create for your child and to fulfill your orders. The data we collect includes:

  • Child’s Information: One photo of your child and their first name for book personalization.
  • Parent’s Information: Full name, delivery address, email, and payment details (processed via Shopify).
  • Technical Data: IP address, browser type, and device information (via Google Analytics to improve website functionality).

3. How We Use Your Data

  • Book Personalization: We use aifaceswap.io to integrate your child’s face into the book. Images are processed and deleted according to their privacy policy. We use these only for book creation.
  • Order Fulfillment: To process payments via Shopify and ship through our print partner.
  • Communications: To email you updates on your order or respond to inquiries.
  • Analytics: To analyze traffic via Google Analytics using cookies. You may manage cookie settings in your browser.

3a. Where We Store Your Data

We store your data on business-grade cloud platforms to ensure security and reliability:

  • Amazon Web Services (AWS)
  • Google Workspace Business

These services are used exclusively for book production and comply with industry security standards.

4. How Long We Retain Data

Your child’s name and photo are stored only as long as necessary to complete your order. After delivery is confirmed, they are permanently deleted within one month. aifaceswap.io also deletes data in line with their policy. Other personal data is stored according to legal requirements or until you request deletion.

5. Your Rights

  • Access: Request a copy of the personal data we hold about you or your child.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data. Note: Orders already fulfilled cannot be canceled, but data can still be deleted.
  • Objection: Object to the processing of your data.

To exercise your rights, please email us at contact@bespokechildrenbooks.com.

6. Children’s Privacy and Parental Consent

We collect data from children under 13 only with verifiable parental consent (in line with COPPA). Parents who purchase our books agree to the use of their child’s name and photo for personalization.

7. Use of Cookies

We use cookies to enhance your experience and analyze traffic. By using our website, you consent to the use of cookies in line with this policy and Google’s privacy policy. You can adjust cookie preferences in your browser.

8. Security of Your Data

We use SSL encryption and standard security measures to protect your data. However, no internet transmission is ever 100% secure. By using our services, you acknowledge the risks of data transfer online.

9. Data Transfers

Your data may be transferred and processed in countries outside your own, including those with different data protection standards. We comply with GDPR and other applicable frameworks to safeguard your information.

10. Liability Disclaimer

We take all reasonable steps to protect your personal information, but we cannot guarantee absolute security. By using our services, you accept the inherent risks of online data transmission. In case of a breach, we will notify affected users as required by law.

11. Changes to This Policy

We may update this policy occasionally. Continued use of our services after changes means you accept the updated version.

12. Contact Us

If you have questions about this policy or your data, please contact us at: contact@bespokechildrenbooks.com